A：If you encounter any difficulties, please feel free to contact us at any time — we’re fully prepared and ready to support you. imachine offers reliable after-sales service to ensure your equipment runs smoothly, no matter where you are. Our customer service team will respond within 12 hours and deliver a solution within 48 hours. Our engineers provide professional technical support remotely, and if needed, we will dispatch our sales and technical staff to your location for on-site assistance and repairs.